hi,a few people out there may think i am over doing it. but the
reality is doepfer is not handling its support and public relations
very well. i have read other yahoo groups where modular manufacturers
take a little more interest with their customers than doepfer does.
my suggestion would be to take that extra half hour a day to read the
posts from this group and your forum and interact directly with your
customers a little more. they are the people that buy your products
and hence pay your bills and the company's as well.

if you need any reasons why you should do this, please take a look at
the IZ Technology RADAR website and surf their forum to get a few
pointers and ideas on how to interact with your customers. this is a
classic case of proper customer support and resolving issues that
customers have. hell, even the president of the company get his hands
dirty with customer support and ideas as well as his own employees.
this was a total breath of fresh air compared to the elusive and
secretive way that you do things. please check their website and
forum. here is the url;

http://www.recordingtheworld.com/

hi bakis, please foward this message and my last message to doepfer.
thanks,
RM