Hello TJ

BONGGGgggg

> http://www.flickr.com/photos/23732700@N05/3216521828/in/photostream/

I missed the second picture in this gallery. It shows clearly that the
two left side screws are broken (you never could raise the powerboard
that way if they were attached correctly).

Dieter may correct me, but this a warranty case. You should ship it back
to Thomann.
I recommed to unscrew the complete powersupply and then to remove all
connectors (this may require a plier). Then pack the powersupply
separately. Otherwise it might come loose completely while the shipping
and get damaged or might damage other parts.

Best regards, Florian