Great news!
Murray suggested it could simply be that I had a transpose set.. and it was!!
I hardly ever use this feature on any of my synths, but I must have tried it when i was messing around with chord hold.
I’m just amazed that the transpose I had set has survived not only powering on and off multiple times, but a firmware upgrade as well as a factory reset or two.
Thanks again Murray! - you've just saved me from hours of tortuous double-sided chip removal
(without a desoldering station - i really must get one of those!).
Waz